Messaging Terms

Last updated: August 4, 2026

These terms cover the text messages n-frames, LLC ("n-frames," "we," "us") sends to you. By opting in, you agree to them.

What the program is

Our messaging program is customer care and conversational follow-up. We use it to reply to the inquiry you sent us, ask the questions we need to understand your operational problem, arrange a time to talk, and keep you posted on work in progress. It is not a marketing blast list. We don't send promotions, ads, or newsletters by text.

How you opt in

There is one way to join, and it requires a deliberate action from you: on our contact page, you enter your name, your company name, and your mobile number, and you check a consent box that is unchecked by default. Nothing is submitted unless you check it yourself.

The consent language on that form reads:

Consent to receive text messages is not a condition of purchasing anything from us. If you'd rather not get texts, email [email protected] instead - you'll get the same attention.

How often we'll text you

Message frequency varies with the conversation you're having with us. In practice it's typically fewer than 6 messages per month. Because these are real conversations, some days may have a few back-and-forth messages and other weeks may have none.

Cost

Message and data rates may apply. We don't charge you anything for the messages, but your mobile carrier may, depending on your plan. Check with your carrier if you're unsure what your plan covers.

How to stop

Reply STOP to any message from us and we'll stop texting that number. You can also reply QUIT, END, CANCEL, UNSUBSCRIBE, or OPTOUT. We'll send one confirmation message and then no more. If you want back in later, just opt in again on the contact page or ask us by email.

How to get help

Reply HELP to any message and we'll reply with support information. You can also reach us any time at [email protected].

Carriers and delivery

Our messaging works with major US carriers, including AT&T, Verizon, T-Mobile, and their affiliates and resellers. Carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and your device, and we can't guarantee that every message arrives.

Your privacy

We use your mobile number to text you about your inquiry and the work you've asked us about. We do not sell your personal information, and we do not share your mobile information with third parties or affiliates for their marketing or promotional purposes. We do share it with the service providers who help us actually send and route the messages, and only for that purpose. Our Privacy Policy has the full picture.

Changes to these terms

We may update these terms from time to time. When we do, we'll change the "last updated" date above. If the change is significant, we'll tell you.

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