n-eClinicalWorks tracks the visit. Does anything talk to it before the patient walks in?
eClinicalWorks (eCW) is EHR and practice management software used by a large number of ambulatory practices, available as both a cloud-hosted and an on-premise install, with the Healow app handling patient-facing scheduling and messaging. It's genuinely thorough at running the clinical and billing side of a visit. We connect eClinicalWorks to the systems around it, intake forms, eligibility checks, referral sources, so information reaches it automatically instead of getting keyed in by whoever's at the front desk that day.
What We Build on Top of eClinicalWorks
A patient fills out a paper intake form in the waiting room, and someone keys it into eCW by hand before the visit starts. We connect your online intake form directly to eCW, so demographic and insurance fields populate automatically before the patient has even sat down.
Eligibility checks often happen one payer portal at a time, the morning of the visit, by whoever has a free moment. We build the automation that runs those checks against tomorrow's schedule overnight, so staff start the day with a short list of exceptions instead of a full queue.
eClinicalWorks does support interoperability through its own APIs, but most practices never go past what ships out of the box. We use that layer to connect eCW to whatever else your practice runs, a referral-tracking view, a billing dashboard, a reminder system, built specifically around your workflow rather than a generic add-on.
If your billing team is reconciling claims and payments between eCW and a separate accounting system by hand, we handle moving that data between the two automatically and correctly.
A Real-World Scenario: Multi-Provider Family Practice
Five providers, eClinicalWorks for scheduling, charting, and billing, Healow for patient-facing access.
Before
New patients fill out a clipboard of paper forms in the waiting room, and front-desk staff spend the first twenty minutes of each morning typing yesterday's forms into eCW before the first appointment even starts. Eligibility gets checked the same morning, payer by payer.
After
Patients fill out an online intake form before they arrive, and it lands directly in their eCW chart. Eligibility checks for the day's schedule run automatically the night before, and front-desk staff spend the first twenty minutes actually greeting patients instead of catching up on data entry.
Running your practice on eClinicalWorks and still typing intake forms into it by hand?
Tell us where patient or billing data gets stuck before it reaches eClinicalWorks, and we'll look at what's actually worth automating. And if eCW isn't the real bottleneck in your practice, that's fine too, we build on whatever system is actually slowing your staff down.
Let's talk