Onboarding in one pass
A signed agreement creates the client in your CRM and billing together, entered once.
A new client shouldn't need five emails to finish onboarding. We connect your CRM, billing and document tools so details are entered once, missing paperwork chases itself and renewals never depend on a calendar reminder.
Carrying data from one system to the next by hand is slow, error-prone and costly, and it isn’t what they’re here for. It’s not a people problem. It’s a plumbing problem.
A client signs. Their details go into the CRM, then the billing system, then the document portal, usually by different people on different days. Anything missing surfaces when the client calls to ask why nothing has happened.
Renewals are worse. Someone has to watch a calendar. When a busy week beats the calendar, a policy lapses or a client drifts.
Eight reps, HubSpot for deals, QuickBooks for billing.
Closed-won now creates the QuickBooks invoice from the deal's own pricing, opens the onboarding task and sends the welcome email. The rep finds out it all happened because there's nothing left for them to do.
Same people, same tools. The difference is who carries the data.
Without usA signed agreement is entered into CRM, billing and the portal separately.
With usOne entry created the client everywhere.
Without usStaff email a client for the same missing document again.
With usThe request and the reminder went out on their own.
Without usRenewal dates live on someone's calendar.
With usRenewal outreach started weeks ahead, with a task attached.
Without usInvoices are checked against the signed terms by hand.
With usFees and plans were set up from the signed terms.
A signed agreement creates the client in your CRM and billing together, entered once.
Missing paperwork triggers a request and a reminder. Staff stop sending the same email.
Renewal dates trigger outreach and a task for the right advisor weeks ahead.
Fees, premiums and payment plans are set up from the signed terms, so invoices match what the client agreed.
Contact history, billing status and open tasks together. Nobody asks a client the same question twice.
We plan around it. Up front we decide what moves, where it's stored and who has access. If a step shouldn't be automated, we'll tell you.
Salesforce, HubSpot and Nutshell on the CRM side, plus Stripe and QuickBooks for billing.
Tell us what a new client goes through in week one. We'll mark the steps that repeat.
Let's talk →