FieldEdge Already Talks to QuickBooks. What About Everything Else?

FieldEdge runs dispatch, scheduling, and invoicing for HVAC, plumbing, and electrical contractors, with a real-time two-way sync to QuickBooks built in natively. We pick up from there: the handoffs, alerts, and reporting that touch systems FieldEdge and QuickBooks were never going to connect on their own.

What we build on top of FieldEdge

Past the QuickBooks sync, not around it. FieldEdge pushing invoices and payments to QuickBooks is already solved; you don't need us for that. Where it stops is the next step: a job closing in FieldEdge automatically triggering a vendor bill approval for the parts used, or feeding a profitability report that blends FieldEdge labor data with QuickBooks overhead nobody's tracking job by job today.

Dispatch events that reach outside the board. A technician getting assigned or a job status changing on the dispatch board can do more than move a card. We wire those events to your own customer-messaging tool, a parts order to a supplier, or an update to whatever CRM tracks your maintenance-agreement customers.

A Flat Rate book that updates itself. FieldEdge's Flat Rate Mobile gives every tech the same price for the same job, which is the right idea, but someone still has to key in a price change when a supplier's cost moves. We connect the book to whatever actually drives your pricing, a supplier cost feed or a pricing spreadsheet, so it stays current without a manual edit pass.

Maintenance agreements that chase themselves. FieldEdge tracks which customers are on an agreement and when they're due. We build the reminder, scheduling, and renewal-invoice sequence around that list, instead of someone running the report and working it by hand every month.

What this looks like in practice

The sync, extended

FieldEdge and QuickBooks already talk. We build what uses that connection once the data's there.

  • ■A closed job with parts used triggers a vendor bill check in QuickBooks instead of someone reconciling it at month-end
  • ■Job profitability reports that combine FieldEdge labor and material costs with real QuickBooks overhead, by job type or by tech
  • ■Overdue accounts flagged in QuickBooks automatically pause non-emergency scheduling for that customer in FieldEdge

Dispatch events, going somewhere

The dispatch board tracks status changes constantly. Most of that signal currently goes nowhere outside FieldEdge.

  • ■Technician en-route and arrival statuses trigger real-time customer texts through your own messaging provider
  • ■A job flagged 'needs part' creates a purchase order with your supplier automatically
  • ■Maintenance agreement due dates generate the reminder call list two weeks out, not the morning it's already overdue

What's still manual between FieldEdge and the rest of your shop?

Tell us what a dispatcher, tech, or office admin is still doing by hand around a FieldEdge job, and we'll look at what's genuinely worth building.

Let's talk

Running FieldEdge and still patching the gaps with a spreadsheet?

Tell us specifically where a job's information stops moving on its own, between dispatch, the truck, and the office. That's usually a smaller, more specific fix than it sounds like from the inside. And if FieldEdge itself isn't where the real friction lives, that's fine too.

Let's talk

Frequently Asked Questions

What is FieldEdge?+
Field service management software built primarily for residential HVAC, plumbing, and electrical contractors in the US. It covers dispatch, scheduling, a mobile app for technicians, customer and equipment history, and invoicing with a native two-way sync to QuickBooks.
Where do I log into FieldEdge?+
At app.fieldedge.com from a browser, or through the FieldEdge mobile app if you're a technician logging in from a job site.
How much does FieldEdge cost?+
FieldEdge doesn't publish flat pricing; it's quote-based and depends on how many users and what modules you need. Check current pricing directly with FieldEdge, since it's not something we sell or set; we automate on top of whatever plan you're already running.
Is FieldEdge any good?+
It has a solid reputation specifically in residential HVAC and plumbing for that native QuickBooks sync and its flat-rate pricing tools, which is a big part of why shops that size stay with it. Businesses comparing it against something like ServiceTitan usually find FieldEdge simpler and less expensive, with ServiceTitan offering more built-in marketing and reporting depth at a higher price and a steeper learning curve.
Does FieldEdge have a mobile app?+
Yes. Technicians use it in the field to see job and equipment history, pull up the Flat Rate pricing book, collect signatures, and invoice on site.
What is FieldEdge Flat Rate?+
It's FieldEdge's built-in pricing book (sometimes called Flat Rate Mobile): a standard price for a standard job, so every technician quotes the same task the same way instead of pricing it from memory. It needs updating by hand when your actual costs change, which is the gap we usually end up closing.

Let's talk

Tell us the one thing your team does manually that eats up time. We read every message and reply within a day.