NextGen holds the chart and the schedule. Does your front desk still enter everything twice?

NextGen Healthcare is ambulatory EHR, practice management, and billing software used by independent practices and multi-specialty groups, with NextGen Office (built from the HealthFusion/MediTouch product line NextGen acquired) aimed at smaller practices specifically. It's built to run the clinical and billing side of a practice end to end. The gap usually shows up around the edges: intake forms, insurance eligibility checks, and referral tracking still handled on paper or in a separate spreadsheet. We connect NextGen to the systems around it so that information moves on its own instead of getting re-typed.

What We Build on Top of NextGen

A new patient calls, and someone at the front desk writes down their insurance details, then opens NextGen later to key in the same information before the visit. We connect your online intake form directly to NextGen, so demographic and insurance fields land in the right record automatically, no re-typing from a sticky note.

Insurance eligibility usually gets checked the morning of the appointment, one payer portal at a time, by whoever has a free minute. We build the automation that runs eligibility checks against the next day's schedule overnight, so staff start the morning with a flagged list of anything that needs a phone call, not a blank slate.

Referral sources are easy to capture at intake and easy to lose track of after. We build the piece that routes referral data into a simple tracking view, or sends a status update back to the referring office automatically when a patient's been seen, instead of that relationship running on memory.

If your billing team is reconciling NextGen's claims and payment data against a separate accounting system by hand at month end, we handle getting that data moving between the two systems correctly on its own.

A Real-World Scenario: Multi-Specialty Practice Group

Four providers across two locations, NextGen for scheduling, charting, and billing.

Before

A referred patient calls to book. The scheduler creates the appointment in NextGen, then waits on a faxed intake form to come in before anyone can confirm insurance. Eligibility gets checked the morning of the visit, and whoever referred the patient hears back only if someone remembers to call.

After

The patient fills out an online intake form before the call even ends, and the appointment, demographics, and insurance details are already sitting in NextGen. Eligibility runs automatically overnight, and the referring office gets a short status update once the visit happens, no one has to remember to send it.

Running your practice on NextGen and still chasing intake forms and eligibility checks by hand?

Tell us where a new patient or referral stalls right now before it reaches NextGen, and we'll look at what's actually worth connecting. If NextGen isn't where your practice loses the most time, that's fine too, we automate whatever's manual across the practice, not just one system.

Let's talk

Frequently Asked Questions

What is NextGen Healthcare?+

NextGen Healthcare is EHR and practice management software for ambulatory practices, covering charting, scheduling, e-prescribing, and billing in one system, used by independent practices and multi-specialty and behavioral health groups.

Is NextGen Office the same as MediTouch or HealthFusion?+

NextGen Office runs on the EHR and practice management platform NextGen acquired from HealthFusion, previously sold under the MediTouch name. NextGen rebranded it as NextGen Office and positions it specifically for smaller practices, separate from its larger enterprise product line.

Is NextGen good?+

It's one of the more established EHR and practice management vendors in ambulatory care, with a long track record across a wide range of specialties. Whether it fits your practice depends more on your specialty's workflow and your existing systems than on the vendor's size.

Where do I log into NextGen?+

Through the login link your practice was given when NextGen set up your account, either the NextGen patient portal for patients or the practice's own NextGen sign-in page for staff and providers. Check with your office manager if you're unsure which one applies to you.