What we do
Tools
Industries
Legal & Law FirmsLess admin per case, faster billing, and no missed deadlinesHealthcare & PracticesFewer no-shows, cleaner records and billing that gets paidHome & Field ServicesQuotes out faster, jobs billed the same day, fewer callbacksManufacturingFewer production errors, accurate costing and on-time ordersWholesale & DistributionOrders flow in on their own, with stock numbers you can trustConstruction & ContractorsTighter job costs, faster change orders and subs paid on timeReal Estate & Property MgmtFaster lead response, less paperwork and happier owners and tenantsE-commerce & RetailMore orders shipped right the first time, fewer returns and refundsLogistics & FreightFewer delays, accurate tracking and invoices that go out on timeProfessional ServicesMore billable hours captured, faster onboarding and cleaner invoicesFinancial Services & InsuranceFaster onboarding, fewer compliance gaps and smoother renewalsHospitality & RestaurantsSmoother service, tighter inventory and less wasted laborNonprofitsMore of every dollar goes to the mission, with reporting that takes minutesEducation & TrainingLess admin per student and families who always know where things standAutomotive & DealershipsFaster follow-up, fuller service bays and fewer lost leadsStaffing & RecruitingFaster placements, error-free payroll and quicker client invoicing
Department
OperationsYou see the inefficiency every day. We build the systems that make it go away.SalesEverything your reps need, right inside the CRM. More time selling, less time searching.FinanceStop chasing data across systems. Your accounting connected to everything else.Customer ExperienceSelf-service portals so customers help themselves, on their own time.MarketingKnow who is engaging, who is at risk and where the opportunities are.Supply ChainOrders, suppliers, stock and shipments in sync, so you see problems before your customers do.WarehousePicks, packs and stock counts that update every system without anyone retyping them.HR & PeopleHiring, onboarding and payroll data moving between systems, so your people team stops chasing forms.ProcurementRequests, approvals and purchase orders that route themselves and match what was actually bought.
How we workLet's talk →
Home/ServiceM8

ServiceM8 Knows the Job. Does Everything Else Your Business Runs on Know It Too?

ServiceM8 is job management built for trades: quoting, scheduling, the staff app your techs carry, and invoicing that pushes straight through to your accounting. We build the connections around that, so a job's data reaches your other systems the moment something happens, instead of someone re-typing it later.

Where ServiceM8 stops

The job data reaches accounting, but the rest of your business doesn't know what the job did.

Got a ServiceM8 problem? Let's solve it →

What we build on top of ServiceM8

Jobs that create themselves. A lead from your website, a missed-call text-back service, or a booking widget shouldn't need someone to open ServiceM8 and build the job card by hand. We wire the trigger straight to a new job or quote, with the customer details and job type already filled in.

Reporting that goes past the invoice. ServiceM8's accounting sync handles pushing invoices out. What it doesn't do on its own is tell you whether a job actually made money once you count materials, drive time, and labor against what it billed. We build that report by combining ServiceM8's job data with what's sitting in your accounting system.

Follow-up that isn't a diary reminder. A job marked complete in ServiceM8 can trigger more than its own badge update: a review request through your actual messaging platform, a maintenance reminder scheduled for next year, or a lead handed to your CRM for the bigger job the tech spotted on site.

Multi-location visibility. Running more than one ServiceM8 account across branches or franchise locations? We pull job, revenue, and tech-utilization data from all of them into one dashboard, so nobody's exporting five CSVs to answer one question about the week.

What this looks like in practice

01

From enquiry to job card

A customer fills out a form, calls a tracked number, or books through a widget, and the job lands in ServiceM8 ready to schedule.

  • Website or Facebook lead form creates a ServiceM8 client and job automatically, tagged with the service type they asked about
  • A missed call flagged by your call-tracking tool creates a follow-up job for a tech to call back, instead of the lead going cold
  • Booking confirmations go out the moment the job's scheduled, through whatever messaging tool your office already uses
02

Past the job card

Once a job closes in ServiceM8, what happens to that data outside it is usually the part nobody's built yet.

  • Job profitability by combining ServiceM8 labor and materials with real costs from your accounting system
  • Completed-job data flowing into a maintenance-reminder schedule, so a year-old air conditioning service becomes next spring's booked job
  • Tech utilization and travel time rolled up across branches for a weekly ops report, not a manual spreadsheet
03

What's still manual around your ServiceM8 jobs?

Tell us where a job's information stalls, waiting on someone to copy it from ServiceM8 into something else, and we'll look at what's actually worth building.

One of our recent projects

Residential Cleaning and Maintenance Company

ServiceM8 for jobs, enquiries from many places.

The problemEnquiries arrive by web form, phone and chat, and an office worker types each into ServiceM8 before a quote goes out.

Every enquiry creates a job in ServiceM8, ready to schedule with the details already captured. Quotes go out faster.
Fix mine →

More on ServiceM8

Specific integration and automation topics for ServiceM8, covered in depth.

ServiceM8 Xero Integration
Let's talk

Running ServiceM8 and still bridging the gaps by hand?

Walk us through what happens to a job's information after it's marked complete, where it goes, who copies it, and what it feeds. That's usually where the real time is going, not inside ServiceM8 itself. And if the manual grind is somewhere else entirely in your business, we take that too.

Let's talk →

Questions people ask

What is ServiceM8?

It's job management software built for trades and field service businesses: quoting, scheduling, a mobile app technicians use on site, and invoicing that syncs through to your accounting software. It's particularly popular with smaller trade businesses in Australia, the UK, and New Zealand.

Where do I log into ServiceM8?

At go.servicem8.com from a browser, or through the ServiceM8 app on iOS or Android if you're logging in from the field.

How much does ServiceM8 cost?

Pricing is per staff member per month and scales with how many active jobs you're running, with a free tier for very low volume. It changes, so check current pricing directly with ServiceM8; we don't sell or resell it, we automate on top of whatever plan you're already on.

Is ServiceM8 any good?

It has a strong reputation among small-to-mid trade businesses for being quick to set up and genuinely simple for techs to use in the field, which is a big part of why it's stuck for so many plumbers, electricians, and HVAC companies. Like any tool, it fits some businesses better than others depending on how complex your scheduling and job types get.

Does ServiceM8 have a mobile app?

Yes, for both iOS and Android. It's the main way technicians see their jobs for the day, fill out forms, take photos, and invoice on site.

What are the real alternatives to ServiceM8?

Tradify, SimPRO, and AroFlo are the ones people most often weigh against it, each with a slightly different sweet spot in job complexity and business size. We don't sell or recommend any of them; whichever one you're already running, we connect it to the rest of your systems.

Let's talk

Tell us the one thing your team does manually that eats up time. We read every message and reply within a day.