n-ServiceM8 Knows the Job. Does Everything Else Your Business Runs on Know It Too?
ServiceM8 is job management built for trades: quoting, scheduling, the staff app your techs carry, and invoicing that pushes straight through to your accounting. We build the connections around that, so a job's data reaches your other systems the moment something happens, instead of someone re-typing it later.
What we build on top of ServiceM8
Jobs that create themselves. A lead from your website, a missed-call text-back service, or a booking widget shouldn't need someone to open ServiceM8 and build the job card by hand. We wire the trigger straight to a new job or quote, with the customer details and job type already filled in.
Reporting that goes past the invoice. ServiceM8's accounting sync handles pushing invoices out. What it doesn't do on its own is tell you whether a job actually made money once you count materials, drive time, and labor against what it billed. We build that report by combining ServiceM8's job data with what's sitting in your accounting system.
Follow-up that isn't a diary reminder. A job marked complete in ServiceM8 can trigger more than its own badge update: a review request through your actual messaging platform, a maintenance reminder scheduled for next year, or a lead handed to your CRM for the bigger job the tech spotted on site.
Multi-location visibility. Running more than one ServiceM8 account across branches or franchise locations? We pull job, revenue, and tech-utilization data from all of them into one dashboard, so nobody's exporting five CSVs to answer one question about the week.
What this looks like in practice
From enquiry to job card
A customer fills out a form, calls a tracked number, or books through a widget, and the job lands in ServiceM8 ready to schedule.
- ■Website or Facebook lead form creates a ServiceM8 client and job automatically, tagged with the service type they asked about
- ■A missed call flagged by your call-tracking tool creates a follow-up job for a tech to call back, instead of the lead going cold
- ■Booking confirmations go out the moment the job's scheduled, through whatever messaging tool your office already uses
Past the job card
Once a job closes in ServiceM8, what happens to that data outside it is usually the part nobody's built yet.
- ■Job profitability by combining ServiceM8 labor and materials with real costs from your accounting system
- ■Completed-job data flowing into a maintenance-reminder schedule, so a year-old air conditioning service becomes next spring's booked job
- ■Tech utilization and travel time rolled up across branches for a weekly ops report, not a manual spreadsheet
What's still manual around your ServiceM8 jobs?
Tell us where a job's information stalls, waiting on someone to copy it from ServiceM8 into something else, and we'll look at what's actually worth building.
Running ServiceM8 and still bridging the gaps by hand?
Walk us through what happens to a job's information after it's marked complete, where it goes, who copies it, and what it feeds. That's usually where the real time is going, not inside ServiceM8 itself. And if the manual grind is somewhere else entirely in your business, we take that too.
Let's talk