ShipBob Stores and Ships Your Inventory. We Connect That to the Rest of Your Business.
ShipBob is a third-party logistics provider, not a label-printing tool: you send inventory to its network of fulfillment warehouses, and ShipBob picks, packs, and ships orders on your behalf, with a dashboard and API showing stock levels and order status across its locations. We build the automation that gets that information flowing into your storefront, your accounting, and your support desk, instead of staying inside ShipBob's own dashboard.
What We Build on Top of ShipBob
Because ShipBob splits inventory across more than one warehouse, keeping every sales channel honest about what's actually available means syncing stock in real time, not on whatever schedule a periodic sync job happens to run. We build that connection so a storefront or marketplace reflects ShipBob's actual stock the moment it changes, instead of occasionally overselling something that already shipped from a different warehouse.
An order handed off to ShipBob for fulfillment is only half the workflow. We connect the moment ShipBob confirms a shipment to whatever's waiting on that information: an invoice that should go out, a customer notification with real tracking, a dashboard someone checks without logging into ShipBob directly.
Returns processed through ShipBob's network need to reach your books as a credit and your support team as a resolved case, not sit as a line item only ShipBob can see. We build that handoff so a return doesn't require someone manually reconciling ShipBob's records against your accounting system after the fact.
Where the Manual Step Usually Is
Inventory that's honest in real time
Stock splits across ShipBob's warehouses, and every channel selling against it needs to see the same number at the same time, not an hour later.
→A shipment that triggers what comes next
A confirmed shipment in ShipBob is a signal, not a dead end: an invoice, a tracking email, an update somewhere else, without someone checking ShipBob first to notice it happened.
→Returns that reconcile themselves
A return processed through ShipBob's network should show up as a credit in your books and a closed loop in support automatically, not as a reconciliation project at month-end.
→Running fulfillment through ShipBob and still bridging it to the rest of your business by hand?
Tell us what's still getting checked manually, a stock count, a shipment status, a return. We'll scope what it'd take to make that connection automatic. And if ShipBob isn't where the actual slowdown is, that's fine too, the same question applies to anything else running on manual steps.
Let's talk