n-ShipHero Runs Your Warehouse. We Connect What It Knows to Everything Else.
ShipHero is cloud-based warehouse management software, with a mobile packing app for barcode-scanning pickers and packers, built for businesses running their own warehouse. ShipHero also operates its own fulfillment centers directly, as a 3PL option for businesses that want to hand fulfillment off entirely. Either way, it's the system that knows exactly what's in stock and what just shipped. We build the automation that gets that information to everywhere else it's needed, without someone checking the ShipHero dashboard to find out.
What We Build on Top of ShipHero
Whether you're running ShipHero's software in your own warehouse or using ShipHero's fulfillment network directly, the dashboard shows you accurate stock and order status. What it doesn't do on its own is push that information into your storefront, your accounting system, or your support desk the moment it changes. We build that sync so a pick confirmed in the packing app updates everywhere else automatically, instead of staying true only inside ShipHero.
A completed order in ShipHero, picked, packed, and shipped, is useful data beyond the warehouse itself. We connect that event to what's waiting on it: an invoice that should go out the moment a shipment confirms, a customer notification with real tracking instead of a guess, a dashboard your ops lead checks without logging into ShipHero at all.
For businesses selling across more than one channel, stock counts need to reflect every sale the second it happens, not on whatever schedule a sync job runs on. We build the real-time connection between ShipHero's inventory and every storefront or marketplace pulling from it, so nothing oversells something that already left the shelf.
If you're using ShipHero's own fulfillment network rather than running the warehouse yourself, returns and exceptions still need to reach your books and your customer service team. We build that handoff so a return processed in ShipHero shows up as a credit in accounting and a resolved ticket in support, without someone manually reconciling the two.
A Real-World Scenario: Specialty Food Brand Running Its Own Warehouse
One warehouse on ShipHero's WMS, selling through Shopify and a wholesale channel.
Before
A wholesale order ships out of ShipHero, but the accounting team doesn't find out until someone remembers to check the dashboard, sometimes a day or two later. Invoices go out late, and a customer calling to ask about their shipment gets a support agent who has to go check ShipHero themselves before answering.
After
The moment ShipHero marks an order shipped, the invoice goes out, the tracking number reaches the customer automatically, and the support team sees the same shipment status without opening ShipHero. Nobody's waiting on someone to remember to check a dashboard anymore.
Running ShipHero, in your own warehouse or through its fulfillment network, and still bridging the gaps by hand?
Tell us what's still waiting on someone to check the ShipHero dashboard before it happens elsewhere, an invoice, a customer update, a restock. We'll scope what it'd take to make that automatic. And if ShipHero isn't actually where things slow down, that's fine too, the same question is worth asking about anything else running on manual steps.
Let's talk