Practice Fusion holds the chart. Who handles everything the chart doesn't do?

Practice Fusion is cloud-based EHR software for small medical practices: charting, e-prescribing, and lab and imaging orders, with Patient Fusion as the patient-facing portal and Updox built in for secure messaging and fax. It's built around the chart itself, not the business running around it. Billing, referral tracking, and patient communication outside the EHR usually get handled by hand or in a separate system entirely. We connect Practice Fusion to whatever else your practice runs, so that information doesn't have to be typed in twice.

What We Build on Top of Practice Fusion

Practice Fusion handles the clinical side well, but it isn't a full billing system, so plenty of practices pair it with a separate billing service or clearinghouse. We connect encounter and visit data from Practice Fusion to that billing process or to your accounting system directly, so claims and payments don't depend on someone re-entering what already happened in the chart.

A new patient usually starts outside Practice Fusion: a phone call, a referral, a web form, and someone still has to create the patient record from scratch once they're ready to be seen. We build the connection that creates the patient record automatically from wherever the request came in, so the front desk's first job is confirming details, not typing them in cold.

Referring providers want to know what happened after they sent a patient over, and that update usually depends on somebody remembering to call or fax. We build the automation that sends a status update back to the referring office once a visit is documented, instead of leaving it to whoever has a free minute.

A Real-World Scenario: Solo Internal Medicine Practice

One provider, two front-desk staff, Practice Fusion for charting, a separate billing service for claims.

Before

A patient's visit gets charted in Practice Fusion, and a few days later, someone manually exports the visit details and billing codes to send over to the outside billing service, often after a reminder email.

After

The visit's billing codes and details go to the billing service automatically once the chart is signed off, no export, no reminder email. The provider's staff spend that time on patients who are actually in the office, not administrative handoffs.

Charting in Practice Fusion but still handling billing, referrals, or intake somewhere else by hand?

Tell us where something falls through between the chart and the rest of your practice: billing handoffs, referral updates, new patient intake. Practice Fusion is one piece of what you run day to day, and we build the connections for the rest of it too.

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Frequently Asked Questions

What is Practice Fusion?+
Practice Fusion is cloud-based EHR software for small medical practices, covering charting, e-prescribing, and lab and imaging orders. Patient Fusion is its patient-facing portal, and Updox is built in for secure messaging and fax, both included rather than sold as separate add-ons.
How much does Practice Fusion cost?+
Practice Fusion charges a per-provider monthly subscription, and pricing has changed over the years since it moved away from its original ad-supported free model. Check Practice Fusion's own site for current numbers, since plans get updated periodically.
What do Practice Fusion reviews say?+
Reviews tend to praise how straightforward the charting and e-prescribing workflow is for a small practice, while criticism usually points at limited reporting and the fact that it's EHR-focused rather than a full practice management suite. Worth comparing a few reviews from practices similar in size and specialty to yours.
What is Patient Fusion?+
Patient Fusion is Practice Fusion's patient portal, where patients can view visit summaries, request appointments, and message the practice. It's a separate login from the provider-facing side of Practice Fusion.
Does Practice Fusion integrate with Updox?+
Yes, Updox is built directly into Practice Fusion for secure messaging and fax, so practices don't need a separate account to send and receive faxes or message patients and other providers securely.
How do I contact Practice Fusion support?+
Through the help options inside your Practice Fusion account, or by phone through Practice Fusion's listed support number. Since Practice Fusion is now part of Veradigm, it's worth checking the current contact info on their site before you call.

Let's talk

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