n-SimplePractice runs your sessions and your billing. What about the client who hasn't booked yet?
SimplePractice is practice management software built for solo and small behavioral health practices, therapists, counselors, and social workers, with scheduling, a client portal, built-in telehealth, and billing for private-pay sessions, including superbills clients can submit to their own insurance. It's built to run a one-person practice end to end. The gap shows up outside SimplePractice itself: a new client inquiry from your website, a referral from another provider, a reminder a client never confirms. We connect SimplePractice to the tools around it so a new client doesn't depend on you catching every message yourself.
What We Build on Top of SimplePractice
A new client usually reaches out through a website contact form, a directory listing, or a referral, and until you respond, that's just a message sitting in an inbox. We build the connection that turns an inquiry into a client record or a request on your SimplePractice calendar automatically, so you're responding to someone who's already set up instead of starting from a blank form.
If you get referrals from other providers, a psychiatrist, a primary care doctor, a school counselor, keeping track of who sent whom usually lives in your head or a spreadsheet, not in SimplePractice. We build a lightweight way to log referral sources and follow up automatically, so a referral relationship doesn't go cold just because you didn't write it down that week.
SimplePractice handles the session and the invoice, but that payment still needs to show up in your own bookkeeping for taxes and your own records. We connect SimplePractice's payment and invoice data to your accounting software, so your books stay current without a monthly export-and-reconcile session.
A Real-World Scenario: Solo Therapy Practice
One clinician, a handful of referral sources, SimplePractice for scheduling, notes, and private-pay billing.
Before
A referral comes in by email from a psychiatrist's office on a Tuesday. The therapist doesn't see it until Thursday between sessions, replies, and by the time a first appointment gets scheduled, almost a week has passed.
After
The referral email creates a lead in a simple tracker the moment it arrives, with an automatic reply confirming it was received. The therapist follows up the same day with real availability pulled from SimplePractice, and the first session gets booked before the week is out.
Running your practice on SimplePractice and still losing track of inquiries or referrals?
Tell us what falls through the cracks between a message coming in and a session getting booked. SimplePractice is one tool in your practice; we build the automation for the rest, your website, your referral sources, your bookkeeping, whatever's still manual.
Let's talk