Acuity Scheduling and Squarespace are both owned by Squarespace, Inc., sold as a bundled add-on sometimes labeled Squarespace Scheduling inside a Squarespace dashboard. A Squarespace site includes a ready-made block for embedding Acuity's booking calendar on any page. Even so, the two stay separate systems behind the scenes: Squarespace's own store, members, and contact records don't automatically know anything about an appointment booked through the embedded Acuity widget.
A built-in embed block. Squarespace's page editor includes an Acuity Scheduling block you can drop onto any page, no separate account linking needed beyond connecting the two once.
Shared billing, separate data. Buying Acuity Scheduling through your Squarespace account puts it on one bill, but it doesn't merge the two products' underlying data.
A booking page that works outside Squarespace too. Acuity Scheduling remains a standalone product usable on any website, or with no website at all, independent of whether it's embedded inside a Squarespace site.
Still a separate client record. A client who books through the embedded widget gets a record in Acuity Scheduling's own client list, not Squarespace's.
Squarespace Commerce orders, Squarespace Members and subscriptions, and Squarespace's own contact list don't link to Acuity's client records on their own. A client who buys a package through your Squarespace store and later books an appointment to redeem it through the embedded Acuity widget shows up as two unconnected entries unless something bridges the two.
This matters most for businesses selling packages, memberships, or gift cards through Squarespace Commerce that are meant to be redeemed as Acuity appointments. Without a connection built between the two, staff ends up manually checking a separate Squarespace order list to confirm a client actually paid before honoring the booking.
A package or membership bought through Squarespace Commerce gets linked automatically to the client's Acuity Scheduling record, so staff isn't cross-checking a separate order list before honoring a booking.
A Squarespace Member or active subscriber status gets verified automatically before someone can book a slot meant only for paying members, instead of relying on staff to catch it after the fact.
Tell us how the two are supposed to connect right now, and we'll show you what's actually happening behind the scenes.
Sharing a parent company doesn't mean sharing a database, and that gap between Squarespace Commerce and Acuity Scheduling's client records is a real one we close for businesses that sell what they later book. It's not limited to this pairing of tools either. Any two systems your business runs side by side that should talk to each other but don't are worth the same fix.
Let's talk →They share the same parent company, Squarespace, Inc., and Acuity is sold as an add-on inside a Squarespace account, sometimes labeled Squarespace Scheduling. As a product, Acuity Scheduling still runs as its own separate system.
Use the built-in Acuity Scheduling block from Squarespace's page editor, or paste an Acuity-generated embed code into a code block if you want more control over how it displays.
No. An order placed through Squarespace Commerce and a booking made through the embedded Acuity widget stay in two separate systems unless something is built to connect the client records between them.
Yes. Acuity Scheduling is a standalone product and works the same way on any website, or through its own standalone booking page, whether or not the business runs a Squarespace site.