Does the software actually optimize delivery routes, or just list stops?
It varies by platform, and that distinction matters a lot if you run pickup and delivery. We check whether route planning genuinely optimizes stop order and timing, or just hands a driver a list in whatever order orders came in.
Can our customer history and garment tracking move over without loss?
Yes, if migrated carefully. We move customer preferences, order history, and garment-tagging records into the new system so nothing's missing for a returning customer or an in-process order.
We use a specific garment-tagging method. Does the software support it?
Sometimes natively, sometimes not. When a platform's default tagging feature doesn't match your actual process, we build the logic that supports your real tagging method instead of forcing a switch to a generic one.
Is this worth it if we're counter-only with no delivery?
Still worth evaluating, since a modern POS genuinely improves the counter experience and order tracking even without delivery. The routing considerations just matter less for your specific operation.
Who actually sets this up and migrates our data, you or the software vendor?
We do. CleanCloud, Geelus, SMRT System, and similar platforms support their own product; migrating your customer and order history, and building route or tagging logic your business needs, is work we handle directly.
How long does switching dry cleaning software take?
Picking usually takes about a week once we understand your operation. The migration itself typically takes two to four weeks depending on customer volume and whether delivery routing needs custom setup.