01
Lost and damaged inventory caught automatically
Every FBA shipment and warehouse transfer gets audited for inventory that went in and never came back out, not just the cases you happen to notice.
FBA Reimbursement Service
Recover What Amazon Owes You, Software-Powered
GETIDA built its whole business on one fact: Amazon's fulfillment system loses and overcharges sellers constantly, lost inventory, damaged goods, overcharged fees, inbound shipment discrepancies, and most sellers never file a claim because finding the discrepancy takes more time than the refund is worth. We run that audit and filing process for you, software-first, so the claims actually get found and filed instead of left on the table.
An outsourced team, powered by software first
A seller checking their own account by hand catches a fraction of what's actually owed, because the discrepancies are buried across thousands of transactions and Amazon's own reporting doesn't flag them for you. GETIDA reports recovering significantly more than sellers find unassisted by running continuous automated audits instead of a manual spot-check. We run the same kind of audit against your seller account, file the claims, and only take a cut of what's actually recovered.
n-frames runs your Amazon FBA reimbursement auditing as an outsourced, software-powered team, not a bigger version of the in-house team you'd hire. Your Amazon FBA reimbursement auditing runs through software built for this specifically, highest accuracy, lowest cost, and the fastest turnaround we can build for Amazon FBA reimbursement auditing, with people reviewing the exceptions instead of keying in every line by hand. You keep running the system you already use; we handle the Amazon FBA reimbursement auditing work inside it.
What moves off your plate
02
Overcharged fees flagged, not assumed correct
Fulfillment and storage fees get checked against your actual product dimensions and weight, since Amazon's fee calculation errors are a real, recurring source of overcharges.
03
Claims filed within Amazon's window, every time
Amazon's reimbursement claims have filing deadlines. Missing one means the money is gone for good, so claims get filed as discrepancies are found, not batched until someone has time.
04
No cut if nothing is recovered
You're not paying for an audit that finds nothing. The model only takes a percentage of what's actually recovered, so the incentive is finding every dollar, not billing hours.
Where this usually connects to
Let's talk
Get a free quote before you decide
Tell us what your Amazon FBA reimbursement auditing process costs you today, in time, errors, or headcount. We'll tell you what it takes to run your Amazon FBA reimbursement auditing for you instead.
Get a free quote →Questions people ask
Who runs Amazon FBA reimbursement auditing for us?
n-frames does. We run your Amazon FBA reimbursement auditing as an outsourced, software-powered team, not a bigger in-house department, so you get the Amazon FBA reimbursement auditing work handled without hiring for it.
How is this different from hiring our own in-house Amazon FBA reimbursement auditing staff?
You get Amazon FBA reimbursement auditing handled without the headcount. No hiring, training, turnover, or coverage gaps when someone's out, and your Amazon FBA reimbursement auditing runs on software built for accuracy and speed, not a single person's manual pace. We're accountable for the Amazon FBA reimbursement auditing result, not the hours someone logged.
How is this different from a traditional Amazon FBA reimbursement auditing company?
Most Amazon FBA reimbursement auditing companies still run the work by hand, with a team keying things in one at a time. Ours runs Amazon FBA reimbursement auditing on software first, people second, which is why it's faster and more accurate than the traditional Amazon FBA reimbursement auditing model, not just cheaper.
Do we have to switch systems to use this?
No. We run Amazon FBA reimbursement auditing inside whatever system of record you already use. Your team keeps working the way it already does; we handle the Amazon FBA reimbursement auditing work that currently eats up someone's time inside that same system.
Is the quote really free with no obligation?
Yes. Tell us what your Amazon FBA reimbursement auditing process looks like today and what it's costing you in time or errors. We'll tell you what running your Amazon FBA reimbursement auditing this way would take and cost, no pressure either way.
How far back can a reimbursement claim go?
Amazon limits how far back a claim can be filed, generally a matter of months depending on the claim type, which is exactly why continuous auditing matters more than an annual check. The longer discrepancies sit unaudited, the more of them age out of eligibility.
Does this require giving up control of our Amazon account?
No. This runs through Amazon's own Selling Partner API access, the same kind of authorized, permissioned access any legitimate reimbursement audit uses, not account credentials handed over to a third party.