monday.com's form builder, called WorkForms, lets anyone build a shareable intake form (a request, a survey, an application) without needing a monday.com account to fill it out, and every submission lands as a new item on a board automatically. It's a solid way to capture structured requests. The gap shows up after submission: what actually happens with that request next is on you to build.
A form is built by choosing question types, short text, dropdown, file upload, and mapping each answer to a column on the destination board. Conditional logic lets a later question appear only if an earlier answer matches, which covers the common branching-form case without any code.
Once submitted, the response becomes a board item with every mapped answer sitting in its column, immediately usable by whatever recipes or views already exist on that board. That part, getting structured data off a form and onto a board, is genuinely solved.
What isn't exposed: there's no API to create a new form or edit an existing one's fields and logic. The form itself is a UI-only object. If a client needs the same intake form rebuilt across a dozen departments, or wants a form's structure cloned and tweaked at scale, that's a job for browser automation, since there's no endpoint to script it.
A new submission creates the board item, and from there we route it, assign it, and kick off downstream work (a quote drafted, a vendor notified) based on what the form actually said, instead of someone reading every new row by hand.
When a form's structure, questions, logic, and column mapping needs to be replicated across many boards and there's no API to do it, we drive the form builder directly through browser automation instead of a person rebuilding it by hand each time.
If the honest answer is "someone checks it eventually," that's the part worth automating next.
Tell us what happens to a submission after it lands, who's supposed to act on it, what should trigger automatically, and where it currently just sits in a queue. We'll scope the automation. Forms are one example of what n-frames builds on top of monday.com; the same offer covers anything else still running on a person remembering to check.
Let's talk →No. A WorkForms link is public by default (or restricted to specific domains, if you set it that way), so external customers, applicants, or vendors can submit without ever logging in.
Yes. You can set a later question to only appear if an earlier answer matches a specific value, which covers most real branching-form needs without any custom code.
Form limits scale with your plan tier, with lower tiers capped at a smaller number of active forms. Check your current plan's limits if you're hitting a wall building out several intake forms at once.
Yes, the same builder works for either, a request form and a survey are the same underlying object with different questions. Response data lands on a board the same way regardless of what you're calling it.
No. There's no API for creating or editing a form's fields, logic, or column mapping. That part has to be built, or replicated, through the form builder's own interface.