What you hand them
A developer works from the ticket you wrote. We ask what the site is actually trying to do, because the two aren't always the same thing.
We're a remote agency, not a Chicago shop, and for most WordPress work that's the better deal: you're not limited to whoever's local, you get a team that's still around after a plugin update breaks something, wherever you're based.
Most WordPress work isn't "build this page." It's "our site needs to actually do something, take bookings, sync with our inventory, stop breaking every time a plugin updates", which is an outcome, not a template. Hand it to someone who only builds what's written down, and you can get back exactly what you asked for, and still not have what you needed.
We build the same way for clients in Chicago as everywhere else: you tell us what's actually slowing you down, we tell you what's realistic to fix, and we stay reachable after it ships.
A developer works from the ticket you wrote. We ask what the site is actually trying to do, because the two aren't always the same thing.
A developer paid by the ticket builds exactly what it says, even if a plugin update breaks it next month. We're accountable for whether the site actually does what it's supposed to, not just whether the page looks right today.
A site that works today but that nobody owns once a plugin updates, versus a team that's still accountable for it after launch.
If what you need is a small theme tweak or a single plugin fix, a local freelancer might be the faster call, and we'll say so honestly. Most of what comes to us is bigger than that, a site that needs to connect to inventory, booking, or payment systems beyond what WordPress does on its own.
Tell us what you need built or fixed in WordPress. We'll give you a real, no-obligation quote, so you can compare it against hiring locally in Chicago yourself.
Get a free quote → →We're based in Covina, CA and work remotely with clients everywhere, Chicago included. WordPress work rarely needs someone on-site: what matters is whether the site still works correctly six months from now, not where the developer sits.
Sometimes, sometimes not. A freelancer's rate can look cheaper until a plugin update breaks something with no one to fix it, or the project runs long because one person is juggling other clients. Get a quote from us and compare it to what you'd actually pay a freelancer for the same outcome.
Tell us what it is. If it's genuinely small and well-defined, we'll say so, and a straightforward fix is a straightforward fix. Most of what we're brought in for turns out to be bigger than the original ask.
Yes. Tell us what you need, we'll tell you what it takes and what it costs. You decide from there, whether that's us, a freelancer, or someone else.