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Coverage confirmed before the appointment
Eligibility and benefits get checked ahead of the visit, so the front desk isn't discovering a lapsed policy at check-in.
Insurance Verification Service
Outsource Insurance Verification, Software-Powered
Boutique outsourcers like iQor, Staffingly, and NeoWork all run insurance eligibility and benefits verification for healthcare practices that don't want front-desk staff spending their morning on hold with payers. We run that same function software-first: eligibility and benefits checked before the patient walks in, not discovered as a denial weeks later, with people reviewing exceptions instead of calling every payer by hand.
An outsourced team, powered by software first
Eligibility and benefits verification is where a large share of denials actually start, not at the coding or claims step everyone focuses on. A practice outsourcing this specifically is usually trying to stop front-desk staff from losing hours a week to payer phone trees and portals, without handing over the entire billing function to do it. That's a narrower ask than full revenue cycle management, and it's exactly what this covers.
We're not a bigger version of the insurance verification team you'd hire in-house. Your insurance verification runs through software built for this specifically, highest accuracy, lowest cost, and the fastest turnaround we can build for insurance verification, with people reviewing the exceptions instead of keying in every line by hand. You keep running the system you already use; we handle the insurance verification work inside it.
What moves off your plate
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No more holding for payers
Eligibility checks run through payer portals and 270/271 transactions instead of a staff member on hold.
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Prior authorizations tracked, not lost
Authorization requirements get flagged and tracked against the visit, instead of surfacing as a denial after the fact.
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Your EHR and scheduling stay the system of record
We work inside whatever scheduling and EHR system you already run, verification results land where your staff already look.
Where this usually connects to
Let's talk
Get a free quote before you decide
Tell us what your insurance verification process costs you today, in time, errors, or headcount. We'll tell you what it takes to run your insurance verification for you instead.
Get a free quote →Questions people ask
How is this different from hiring our own in-house insurance verification staff?
You get insurance verification handled without the headcount. No hiring, training, turnover, or coverage gaps when someone's out, and your insurance verification runs on software built for accuracy and speed, not a single person's manual pace. We're accountable for the insurance verification result, not the hours someone logged.
How is this different from a traditional insurance verification company?
Most insurance verification companies still run the work by hand, with a team keying things in one at a time. Ours runs insurance verification on software first, people second, which is why it's faster and more accurate than the traditional insurance verification model, not just cheaper.
Do we have to switch systems to use this?
No. We run insurance verification inside whatever system of record you already use. Your team keeps working the way it already does; we handle the insurance verification work that currently eats up someone's time inside that same system.
Is the quote really free with no obligation?
Yes. Tell us what your insurance verification process looks like today and what it's costing you in time or errors. We'll tell you what running your insurance verification this way would take and cost, no pressure either way.
We just want eligibility checked, not full billing handled. Is that too narrow an ask?
No, that's exactly what this service is. Full revenue cycle management and medical billing company cover more ground if you want it, but plenty of practices just want the front-end eligibility problem solved without handing over claims or coding, and that's a fine place to start.