1. Confirm which "beginning balance" you actually mean. The reconciliation Beginning Balance (on the Reconcile screen) and an account's original opening balance (set when you first created the account) are two different things. This walkthrough covers the reconciliation one, since that's the one QuickBooks won't let you edit directly and the one that actually confuses people.
2. Run the Reconciliation Discrepancy report. Go to Reports, search for Reconciliation Discrepancy, and select the account. This lists exactly which previously reconciled transactions were changed, when, and by how much.
3. Open each flagged transaction. Compare it against your original bank or credit card statement for that period.
4. Decide whether it was a mistake or an intentional edit. If someone accidentally changed the amount, category, or date on an already-reconciled transaction, correct it back to match the original statement. If it was deleted outright, re-enter it exactly as it originally cleared.
5. Re-check the Beginning Balance. Once the underlying transaction is fixed, go back to Reconcile; the Beginning Balance recalculates automatically and should now match your statement's actual starting balance.
6. If you genuinely need to change an account's opening balance instead, open the account register, find the opening balance entry (usually dated as of your QuickBooks start date and posted to Opening Balance Equity), and edit the amount directly there.