Match means QuickBooks found a transaction you already entered, an invoice payment, a bill, a manual entry, that corresponds to a line in your bank feed, and it's asking you to confirm the two are the same thing instead of creating a duplicate. Categorize (what used to be labeled Add) means nothing matches, so QuickBooks will create a brand-new transaction instead.
1. Open the bank feed. Go to Transactions (or Banking), choose the account, and look at the For Review tab, where every imported line sits until you decide what to do with it.
2. Let QuickBooks show you what it found. When QuickBooks recognizes a line as corresponding to something already in your books, usually because you created an invoice, entered a bill payment, or wrote a check for that amount, it labels the row Match and shows you which existing transaction it thinks this is.
3. Confirm the match is actually correct. Check the date, amount, and payee against what QuickBooks found. If it's right, click Match. Nothing new gets created; QuickBooks just links the bank line to the transaction you already entered and moves it to the Categorized tab.
4. If nothing matches, categorize it instead. When QuickBooks has nothing on file to connect the line to, it shows Categorize, the newer label for what used to just say Add. Pick the category and payee and confirm; this creates a brand-new transaction in your books, since there wasn't one there yet.
5. Watch for a wrong match before confirming it. QuickBooks suggests matches based on amount and rough timing, which occasionally pairs the wrong two transactions together, two invoices for the same amount paid around the same time, for instance. Confirming a bad match links the wrong records together, so it's worth a second look whenever more than one transaction could plausibly fit.
Clicking Categorize on a transaction that actually had a match waiting creates a duplicate, inflating your books until someone notices, usually during reconciliation, and has to track it down and delete it. That's the expensive version of this mistake.
The more common version is quieter: most of what lands in For Review as Categorize instead of Match is there because nothing was entered into QuickBooks ahead of time, there's no invoice, no bill, no manual entry for the bank feed to find. That's not a QuickBooks problem so much as a sign the upstream step, the part that should have created the matching record in the first place, is the one actually missing.
An invoice payment, a bill, a transfer, whatever's going to need matching later gets entered into QuickBooks automatically when it happens in the system where it actually originates, so there's something waiting for the bank line to match against instead of nothing.
A bank line that's close enough in amount and timing to more than one open transaction gets flagged for a person to double-check, instead of a wrong match or an accidental duplicate quietly sitting in the books until reconciliation turns it up.
Tell us how much of your bank feed review ends up as Categorize instead of Match, and we'll tell you whether the upstream entry, the invoice, the bill, the expense, can happen automatically so there's something to match against every time.
Tell us what's usually sitting in your For Review tab with nothing to match against, and we'll tell you if that upstream entry can get created automatically instead. Bank feed review is one place manual QuickBooks work piles up; n-frames automates whichever ones are actually eating your time, not only this one.
Let's talk →Open the For Review tab in the bank feed, find a line QuickBooks has already suggested a Match for, check that the date, amount, and payee line up with the existing transaction it found, and click Match. No new transaction gets created, QuickBooks just links the two together.
It means a bank feed line is still sitting in For Review with nothing resolved yet, QuickBooks hasn't found an existing transaction to match it to, and you haven't categorized it as a new one either. It stays out of your actual books until you do one or the other.
If it's still in For Review and you don't want it, you can exclude it there before it ever posts. If it's already been added as a duplicate of something else, open it from the register and delete or exclude it, taking care that the original transaction you meant to keep is the one left behind.
That's a different problem from the Match button in the bank feed. A beginning balance mismatch during reconciliation usually means a previously reconciled transaction got edited, deleted, or dated into the wrong period after the fact, and it needs its own, more involved troubleshooting than reviewing bank feed lines.