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Home/Insightly/Importing & Exporting Data in Insightly

Getting Data In and Out of Insightly Without Breaking It

Insightly imports and exports contacts, organizations, and leads as CSV files through its own Data Import and Export tools, with field mapping and duplicate matching built in. That handles a one-time migration well; it's the wrong tool for anything that needs to stay in sync on an ongoing basis. A recurring job and a one-time move are different problems, even though they both start with the same CSV screen.

What Insightly's own import and export actually do

Insightly's import tool walks you through mapping CSV columns to the right fields, standard and custom, and lets you choose how to handle duplicates: skip, update, or create a new record, based on email or another matching field you pick. Export runs the other way: pull contacts, organizations, leads, or opportunities out as a CSV, filtered by a saved view if you want a specific slice instead of everything.

Where it runs out of road is volume and frequency. A one-time CSV import when you're switching to Insightly from another CRM is exactly what the tool is built for. A weekly or daily sync, keeping Insightly's contact list matched against a separate billing system or email platform, is not, since every run still means someone exporting, checking, and re-importing by hand.

Web forms run into a related version of the same gap. Insightly doesn't ship a native web-to-contact form tool, so a lead who fills out a form on your website still has to get typed in or imported from wherever that submission actually landed.

What We Build Instead of a Recurring CSV Export

01

A live sync instead of a scheduled export

Contacts and records kept matched between Insightly and a billing system, email platform, or second CRM continuously, instead of on whatever schedule someone remembers to run the export.

02

Migrations done right the first time

Deduplication and field mapping logic built for the actual shape of your old data, so a one-time move from another CRM doesn't carry its mess straight into Insightly.

03

Still exporting the same report every week by hand?

Tell us what it is. If it can run itself on a schedule or a trigger, we'll build that instead.

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Still running a manual CSV export on a recurring basis?

Tell us what has to move between Insightly and wherever that export is headed, and how often. We'll build the sync that replaces the manual run entirely. If the real recurring export in your business lives somewhere other than Insightly, that's fine too, the same approach works there.

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Questions people ask

Can I import contacts into Insightly from a CSV?

Yes. Insightly's Data Import tool maps your CSV columns to the right fields and lets you choose how duplicate records get handled during the import.

Can I export my data out of Insightly?

Yes, contacts, organizations, leads, and opportunities all export as CSV, and you can filter by a saved view if you only need a specific slice rather than the whole database.

Does Insightly support recurring or automatic imports?

Not natively as a scheduled feature. A real recurring sync between Insightly and another system is custom integration work built on top of its API.

Can leads from a website form go straight into Insightly?

Not through a native Insightly tool. That usually runs through a form plugin with its own Insightly connector, or a webhook we build to catch the submission and create the record directly.

Related reading

Insightly vs HubSpot: The Real DifferenceInsightly API: What You Can Build On ItInsightly Integrations: Native vs Custom

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