Carry custom fields somewhere Insightly can't reach on its own
Project and opportunity custom data pushed into accounting, reporting, or ops tools automatically, instead of staying trapped in a field only Insightly users ever see.
Insightly's REST API gives you direct read-and-write access to Leads, Contacts, Organizations, Opportunities, Projects, Tasks, and any custom objects or fields you've built, authenticated with an API key from your own account. It's the same data AppConnect and the Insightly app both use, just available to any system you build yourself. Most Insightly accounts have never generated a key, let alone called it.
Insightly's API covers the same core objects the app is built around: Leads, Contacts, Organizations, and Opportunities on the sales side, plus the Projects module that makes Insightly different from a plain pipeline tool, along with Tasks, Events, and whatever custom objects or fields your account has set up. You can create and update records the same way a user would through the interface, just from code instead of a browser.
Where it earns its keep for automation is custom fields and custom objects: if you've built something specific to how your business tracks a deal or a project, the API reads and writes that same custom data, not just the fields Insightly ships with by default.
The gaps show up around bulk operations, some reporting views, and anything tied specifically to an AppConnect workflow rather than the underlying record. When a workflow needs something the API genuinely doesn't expose, we build it against the interface directly rather than waiting on an endpoint that may never ship.
Project and opportunity custom data pushed into accounting, reporting, or ops tools automatically, instead of staying trapped in a field only Insightly users ever see.
AppConnect can fire its own triggers for the cases it supports. Where that's not flexible enough, we build the API logic that reacts to a record change in near real time instead of running on a nightly batch.
That's usually the clearest sign there's an API-level fix available. Tell us what it is.
Tell us what's supposed to move between Insightly and the rest of your stack, a custom field, a project milestone, a contact record, anything. We'll build it against the API where that gets us there, and against the interface itself where it doesn't. Insightly's the example here, not the limit of what we'll connect.
Let's talk →From your account's API settings page, which links out to Insightly's current developer documentation and where you generate your own API key.
No, they're separate. AppConnect is a no-code workflow tool built on top of the same data the API exposes; you can use the API directly without ever touching AppConnect.
Yes. Any custom field or custom object you've built in your own Insightly account is readable and writable through the API, not just Insightly's standard fields.
Insightly changes its plan structure periodically, so check its current pricing page for which tier includes full API access before assuming your plan has it.