n-The ServiceTitan Pricebook Sets Your Prices Once. Costs Don't Stay Still.
The ServiceTitan Pricebook is a centralized catalog of flat-rate services, materials, and equipment, each with a built-in cost and markup rule, so every technician quotes the same job the same way from a tablet instead of guessing at a price on the spot. ServiceTitan also sells pre-built industry Pricebooks for HVAC, plumbing, and electrical work as a starting point you customize. The catalog itself doesn't update when a supplier raises prices; a person has to notice and fix it.
How the Pricebook actually works
Every line in the Pricebook ties a task or material to a cost and a markup rule, and the two together produce the flat-rate price a technician shows the customer. Categories group related work (a water heater replacement category, say) so a technician can find the right flat-rate option fast instead of building a custom quote from scratch on site.
Buying one of ServiceTitan's pre-built industry Pricebooks gets you a starting structure of tasks and materials already mapped to typical costs for your trade, which saves a lot of setup time, but it still needs your own labor rates, local material costs, and margin targets layered on top before the numbers reflect your actual business.
Where a static catalog drifts from real costs
Supplier prices change more often than most Pricebooks get touched. A water heater that cost $40 more this quarter doesn't automatically bump the flat-rate price that includes it; the Pricebook keeps quoting the old number until someone runs a repricing project, and that project usually happens on a schedule, not the moment a cost actually changed.
Franchises running a Pricebook per location face a second version of the same problem: a corporate-approved price change has to get entered into every location's Pricebook separately, and it's easy for one office to fall behind or quietly diverge from what everyone else is charging for the same job.
What we build on top of the ServiceTitan Pricebook
Supplier cost feeds that update the Pricebook automatically
When a distributor's price sheet or API shows a material cost change, we push the update into the matching ServiceTitan Pricebook item and recalculate the flat-rate price against your real margin rule, instead of someone running a manual repricing pass once a quarter.
Margin-drift alerts before a job gets underpriced
We flag Pricebook items where the current markup has slipped below your target margin, so a price gets reviewed before a hundred jobs quote at a number that's quietly losing money, not after someone notices in a profit report.
Is your Pricebook actually matching what things cost today?
Tell us how often your prices actually get reviewed against real supplier costs, and we'll scope what a live feed into ServiceTitan would look like.
Still running a manual repricing project every quarter?
Tell us where your real material and labor costs actually live, a distributor portal, a spreadsheet, a separate purchasing system, and we'll see what a direct feed into your ServiceTitan Pricebook would take. And if pricing isn't the manual task costing you the most time, that's fine too, we build on top of whatever tool you're actually stuck re-entering data into.
Let's talk