A paid link, matched automatically
A paid Pay by Link transaction gets matched to the invoice or order it was for the moment it clears, instead of someone checking Adyen's dashboard against a list of open invoices to see what came in.
Pay by Link is Adyen's feature for generating a shareable payment link, sent by email, text, or over the phone, that opens a hosted payment page without the business needing to build or embed a checkout flow at all. It's a common fit for phone orders, invoices, and deposits where there's no live shopping cart to check out from. Once that link gets paid, the payment still has to land somewhere, as a fulfilled order, a marked-paid invoice, a logged deposit, and that part doesn't happen automatically just because the link cleared.
A link is generated through Adyen's dashboard or its API, tied to a specific amount and reference you choose, and sent however makes sense for the business, by text, email, or read out as a URL over the phone. The customer completes payment on a hosted page, and the business never handles the card data directly.
Because there's no cart or checkout flow feeding the payment, whatever a Pay by Link transaction is actually for, an invoice, a phone order, a deposit against a job, usually lives in a completely different system. Matching a paid link back to that record is often a manual lookup in Adyen's dashboard unless something's built to do it automatically.
A paid Pay by Link transaction gets matched to the invoice or order it was for the moment it clears, instead of someone checking Adyen's dashboard against a list of open invoices to see what came in.
A link gets generated and sent the moment an order or invoice needs payment, pulled straight from the system that tracks it, instead of someone copying an amount into Adyen's dashboard by hand every time.
Tell us how many links go out in a typical week and what happens once one gets paid. That's usually where the fix needs to start.
Pay by Link does the collecting. Knowing what each payment was for still takes a system that connects the two, unless someone builds it. Tell us how links fit into your actual workflow, and if links aren't where the real friction is, that's fine too; we automate whatever's manual.
Let's talk →Through Adyen's Customer Area dashboard or by calling its API directly, either way generating a link tied to a specified amount and reference.
Yes. The link itself is just a URL, so it can be sent through text, email, chat, or any other channel that makes sense for how you reach that customer.
Yes, that's one of its most common uses: take the order over the phone, send the link, and the customer enters their own payment details on Adyen's hosted page rather than reading a card number aloud.
Similar outcome, different mechanism. Pay by Link skips building or embedding a checkout flow entirely, generating a standalone hosted payment page instead of a component inside your own site or app.